Eric chats with Tessa West, Associate Professor of Psychology at New York University. Tessa is a leading expert in the science of interpersonal communication. Her work has been covered by various outlets such as the New York Times and Time Magazine. She is most recently the author of “Jerks at Work: Toxic coworkers and what to do about them.”
In this episode, Eric and Tessa chat about why some people are jerks at work. How do you deal with them? Are there more jerks at work now than in the past? Can we find jerks in all cultures around the world? How can we detect jerks? Who is most likely to be taken advantage of by jerks at work? On the flipside of jerks, how can you turn coworkers into friends? Finally, Tessa talks about what it was like to write a trade book, whether that is harder than writing scientific papers, and how she tries to be optimistic about people despite this dark research topic.
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Links:
Tessa's book
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71 - Tessa West: Dealing with Toxic Coworkers